Arvo Shop is a Bangladesh-focused online store. This Privacy Policy explains what information we may collect when you browse the website or place an order, how that information is used, and how you can contact us about privacy questions.
Information we collect
When you place an order, we may collect your name, mobile number, delivery address, selected product, quantity, order total and related order details. The website may also receive limited technical information such as browser, device, IP address, cookies or campaign parameters when required for security, analytics, attribution or site operation.
How we use information
We use order information to confirm orders, communicate about delivery, prepare and fulfil orders, provide customer support, prevent misuse and maintain business records. Where marketing or analytics tools are enabled, limited event data may be processed to understand website activity and measure advertising performance.
Service providers
Necessary information may be shared with delivery partners, hosting or website service providers, payment or communication providers, or other processors when required to operate the service or fulfil an order. We do not publish customer contact information for public use.
Cookies and tracking
Arvo Shop may use cookies or similar technologies for essential website functions, security, analytics and advertising measurement. Your browser or device may provide controls for cookies and related privacy settings.
Data security and retention
We take reasonable technical and administrative steps to protect customer information. Order and business records may be retained for as long as reasonably necessary for order fulfilment, support, accounting, security, legal or operational purposes.
Your questions
For a privacy question or request concerning an order, contact Arvo Shop using the support details shown on this website. We may need enough information to identify the relevant order or request.