By using the Arvo Shop website or placing an order, you agree to provide accurate order information and to follow the product, ordering, delivery and policy information shown on this website.
Products and pricing
Product descriptions, images, stock status, prices, discounts and offers may change. The relevant product landing page is the primary source for current product-specific information shown to customers.
Orders
An order submitted through the website is a request to purchase. Orders are subject to product availability, validation and confirmation. We may contact the customer before dispatch when confirmation is needed.
Cash on Delivery
Cash on Delivery is available where it is shown on the relevant product order page. The customer is responsible for providing a reachable mobile number and complete delivery address.
Delivery
Delivery charges and free-delivery offers are shown on the relevant product page or order form. Current delivery rules are also described in the Delivery Policy.
Returns and refunds
Return and refund conditions are described in the Return & Refund Policy. Customers should review that policy before placing an order.
Privacy
Use of customer information is described in the Privacy Policy. By placing an order, the customer acknowledges the website may process necessary order information to fulfil and support the order.
Website use
Customers must not misuse the website, submit false order information, attempt to interfere with its operation or use it for unlawful purposes.
Applicable requirements
These website terms are intended to explain the service clearly and do not remove any rights or obligations that apply under applicable law or official consumer-protection requirements in Bangladesh.